Position: Store Manager

Location Headquarters: Milan

We are looking for a STORE MANAGER for points of sale Milan!

PIZZIUM is today a benchmark in Italian food retail, with a wide network of directly managed pizzerias across the entire national territory. Founded in Milan in 2017 thanks to the vision of Stefano Saturnino, Giovanni Arbellini, and Ilaria Puddu, the group has reinterpreted the tradition of Neapolitan pizza, using high-quality regional ingredients and offering an authentic experience in welcoming environments rich with references to Neapolitan culture.

Since 2020, Crocca has joined the Pizzium world, a thin and crispy pizza that evokes the flavors of the 70s and 80s.

What will you do in the role?

The candidate, reporting to the territorial Area Manager, will be responsible for ensuring the commercial and service results of their restaurant, coordinating a team of approximately 6-7 people, as if they were the owner, in line with company quality and quantitative directives.

The selected resource will be responsible for:

• Oversee reception and customer assistance;
• Ensure service delivery is in line with Company guidelines and that any service disruptions are managed.
• Coordinate front-line staff, assigning responsibilities and providing operational guidance for daily activities.
• Ensure all shifts and workstations are covered, promptly replacing unexpected absences.
• Resolve routine operational issues and problems;
• Implement and verify company procedures, providing staff training and ensuring constant compliance by all employees.
• Proactively suggest actions aimed at constantly improving service quality;
• Manage the store's inventory during the work shift, ensuring its quality, assortment completeness, and assigned display standards.
• Place orders, ensuring that the point of sale is constantly stocked with adequate quantities of product.
• Manage fiscal closing;
• Ensure the good economic performance of the establishment (Food Cost, Labor Cost, Sales);
• Perform inventories, entering inventory data into the management system;
• Support the store's operations, if circumstances require.

The ideal candidate possesses the following qualifications:

• A diploma from a hotel management school or equivalent training will be considered a preferential qualification.
• Good knowledge of F&B processes
• Previous experience of at least 2 years in the role or 3 years as Assistant Restaurant Manager in structured companies;
• Good organizational, relational, and communication skills.
• Excellent problem-solving and stress management skills.
• Goal-oriented attitude
• Flexible working hours on shifts, and availability to work weekends and holidays.

Do you want to join us?

If you think you have the energy, passion, and talent, send us your CV and get on board with PIZZIUM!

Compensation €29,000.00 – €33,000.00 per year.